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"A panic button for your phone."

BACKGROUND

An app that functions as a panic button, letting your loved ones know if you’re in trouble and where you are.

TARGET AUDIENCE

1. Shift Worker/Student who needs to feel secure going home at odd hours.
2. Someone in an abusive relationship who needs to discreetly send out a distress signal.

SOFTWARE
Axure RP

SERVICES
UX Research + Design, Information Architecture

YEAR
2016

RESEARCH

After interviews with four different user types, a user journey was created, along with four scenarios to cover each type of user, and a false alarm situation.

CHALLENGE

As the front end of a concept like this is fairly simple (press a combination of buttons on your phone to send a distress signal to your emergency contacts), making the set up process easy and not a chore to complete was the real challenge.

USER TESTING + CHANGES

Initially, the Set Up process was designed as one long screen with five sections. However, users found this to be overwhelming. This was redesigned to be a series of cards, which the users found to be much more palatable.

Certain features were also added, like warnings if the user opts out of particular features, and the ability to disguise the application as something benign for the secondary target audience.